Welcome to UnlockTrue.com. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions.
1. Services Overview
UnlockTrue provides mobile-related services including IMEI Unlock, FRP Removal, Server-Based Unlocking, software repair, and related tools.
All services are provided based on device model, software version, security patch, and server availability.
Service results and completion time are not guaranteed unless explicitly stated.
2. Legal Device Requirement
Customers must own the device legally before requesting any service.
UnlockTrue does not support stolen, blacklisted, or illegally obtained devices.
We reserve the right to reject or cancel any order that violates this policy.
3. Customer Responsibilities
Provide accurate and complete device information (IMEI, model, version, etc.).
Follow all instructions provided by UnlockTrue support or service guidelines.
Backup device data before starting any service. Data loss is the customer's responsibility.
Do not modify, reset, or update the device unless instructed during an active service.
4. Payment Terms
All payments must be completed in advance before service processing.
Accepted payment methods include bKash, Nagad, bank transfer, and other supported gateways.
Prices may change without prior notice depending on service complexity.
5. Refund Policy
If a service cannot be completed successfully, a refund will be issued according to our Refund Policy.
No refund will be provided if incorrect device information is supplied by the customer.
No refund will be issued if the customer violates instructions during service processing.
6. Service Limitations
Some unlocks may be temporary and can relock after factory reset or firmware update.
UnlockTrue is not responsible for future software updates that may affect unlock status.
Results may vary depending on manufacturer restrictions or security updates.
7. Liability Disclaimer
UnlockTrue is not liable for any hardware damage, software malfunction, data loss, or warranty issues resulting from customer actions or third-party modifications. Services are provided “as-is”.
8. Website & System Security
We use secure systems, encrypted connections, and trusted server platforms. However, UnlockTrue is not responsible for external cyber incidents beyond our control.
9. Intellectual Property
All website content, branding, text, and materials belong to UnlockTrue.com and may not be copied or reused without permission.
10. Policy Updates
UnlockTrue reserves the right to update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of the updated terms.
If you do not agree with any part of these terms, please do not use our services.