Privacy Policy – UnlockTrue

Privacy Policy

At UnlockTrue.com, your privacy and data security are extremely important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal and device-related information.

1. Information We Collect

Customer name, email address, and phone number
Device information such as IMEI, serial number, model, and software version
Order-related details required to complete unlocking services
Payment confirmation details (we do not store full payment credentials)

2. How We Use Your Information

To process mobile unlocking, FRP removal, and related services
To communicate order status, support updates, and service notifications
To verify device compatibility and prevent fraud or misuse
To improve service quality and customer experience

3. IMEI & Device Data Protection

IMEI and device-related data are used strictly for the requested service only. We never sell, share, reuse, or distribute IMEI information to third parties. All data access is restricted to authorized service processes.

4. API, Server & Tool Security

UnlockTrue uses secure, authenticated APIs and trusted server-based platforms (including Dhru Fusion) to process services. No unauthorized system access is allowed, and all connections are monitored for security.

5. Payment Security

Payments are processed through trusted third-party payment gateways. UnlockTrue does not store credit/debit card numbers, banking passwords, or sensitive payment credentials.

6. Cookies & Website Security

Our website uses cookies only for basic functionality, analytics, and user experience improvement. We use HTTPS encryption to protect all data transfers between users and our servers.

7. Data Retention

Customer data is retained only as long as necessary to complete services, provide support, or comply with legal requirements. Data may be deleted upon customer request.

8. Customer Rights

Customers have the right to request access, correction, or deletion of their personal data at any time by contacting our support team.

9. Legal Use Policy

UnlockTrue provides services only for legally owned devices. We do not support stolen, blacklisted, or unauthorized devices under any circumstances.

10. Policy Updates

This Privacy Policy may be updated periodically to reflect service, legal, or security changes. Any updates will be posted on this page.

If you have any questions regarding this Privacy Policy, please contact us via WhatsApp or Telegram.